Technology Archives - SGS JSC

Staffing Turbulence in the Tech Sector: Strategies for Success

The tech sector is one of the world’s fastest-growing and most dynamic sectors. With innovations and advancements emerging at an unprecedented pace, the demand for skilled workers in the industry is higher than ever. However, the rapid pace of change in the tech sector also means that staffing needs and requirements are in a constant state of flux, which can create a state of “staffing turbulence” that affects both employers and employees.


In this post, we’ll explore what staffing turbulence is and why it’s prevalent in the tech sector. We’ll also discuss some of the challenges that staffing turbulence creates for employers and employees and some strategies for managing and navigating through these challenges.


What is staffing turbulence?

Staffing turbulence refers to the state of constant change and disruption in the workforce that can occur in any industry. It can be caused by a variety of factors, including changes in market demand, advances in technology, economic shifts, and industry consolidation.

In the tech sector, staffing turbulence is particularly prevalent due to the rapid pace of innovation and change. As new technologies and applications emerge, the demand for skilled workers with the necessary expertise to develop, implement, and maintain these technologies also increases.

However, the supply of skilled workers is often unable to keep up with demand, leading to a highly competitive job market. This can create a situation where companies are vying for the same pool of talent, leading to increased employee turnover, a lack of workforce stability, and an increased need for upskilling and reskilling.


Challenges for Employers

Staffing turbulence can present a variety of challenges for employers, particularly in the tech sector. Some of these challenges include:

  1. Attracting and retaining top talent: With competition for skilled workers so high, employers must work hard to differentiate themselves from other companies in the industry. This can include offering competitive salaries and benefits, a positive workplace culture, opportunities for professional growth and development, and other perks and incentives that make their company an attractive place to work.
  2. Forecasting and planning for future workforce needs: With such a dynamic and rapidly changing industry, it can be difficult for employers to accurately forecast their future staffing needs. This can lead to over or under-hiring, which can be costly and disruptive for the business.
  3. Managing workforce stability: High turnover rates and an unstable workforce can create significant challenges for employers, including reduced productivity, increased training costs, and a negative impact on company morale and culture.


Strategies for Managing Staffing Turbulence

Despite these challenges, there are several strategies that employers can adopt to help manage and navigate through staffing turbulence in the tech sector. Some of these strategies include:

  1. Investing in training and development: Providing employees with opportunities for upskilling and reskilling can help address skills gaps and increase the available talent pool. This can include offering training programs, tuition reimbursement, mentorship opportunities, and other initiatives that promote continuous learning and development.
  2. Adopting a proactive approach to talent management: Rather than waiting for talent gaps to emerge, employers can take a proactive approach to talent management by actively recruiting and hiring skilled workers before they are needed. This can help to ensure that the company has the necessary talent to meet future demands and maintain workforce stability.
  3. Utilizing staffing solutions: Temporary or contract workers can be valuable for addressing short-term talent gaps or managing workforce flexibility. This approach can allow employers to scale up or down as needed, while also providing opportunities for employees to gain experience and exposure to different industries and projects.



Staffing turbulence is a prevalent challenge in the tech sector due to its dynamic and rapidly changing nature. The constant state of flux can create challenges for both employers and employees, including a highly competitive job market, a lack of workforce stability, and a need for upskilling and reskilling.

As the tech sector continues to evolve and grow, staffing turbulence will likely remain a challenge for employers and employees. However, by understanding the nature of the challenge and implementing proactive solutions, organizations can navigate through the turbulence and thrive in this dynamic and exciting industry.





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German employment

Growing IT industry

By 2019, the total number of IT companies in Germany was 95.808, which is still growing. The demand for skilled developers is higher than ever. Many developers from other countries decide to move to Germany because of the higher living standards and bigger salaries.


New twist in the industry

After the world faced a global pandemic at the beginning of 2020, many people started working remotely. This makes a twist in the working industry because it showed everyone it is possible to have a remote department or even a whole company and still stay productive and show good results.


IT industry in Croatia

There is a growing interest in programming in Croatia, and more and more young people have decided to follow this path. This new form of business opened the eyes to many people that they can work for a more developed country like Germany but remain in their home country. DaaS is an excellent opportunity to help German companies build their remote department in Croatia, save costs, and grow their business.



SGS goes German

Finally, our German website went live today. As stated in our last announcement, this is done to support our clients, partners, business and initiatives in the D/A/CH region.

Endlich, ist unsere deutsche Website heute live gegangen. Wie in der letzten Ankündigung dargestellt, dient dieser wichtige Schritt um unsere Kunden, Partner und Geschäftsinitiativen in der D/A/CH Region zu unterstützen.

We are going Multilingual!

SGS freut sich bekannt zu geben, das wir am 14.01.2014 unsere Webseite in deutscher Sprache starten. Wir unterstützen damit unsere geschäftlichen Aktivitäten für unsere Kunden und Partner in der deutschsprachigen D/A/CH Region. Wir bedanken uns für das erhaltene Feedback und das Vertrauen unserer Kunden in SGS. Wir wünschen Ihnen allen ein frohes neues Jahr.

SGS is pleased to announce that from 14.01.2022, our website will be available in the German language. We do this to support our business, clients, and partners in the German-speaking D/A/CH region as we keep our growing demand for our DaaS Solution in the area. We appreciate any feedback and value our client’s business. We wish you all a happy New Year.




Are we witnessing an AI takeover !? 

Are we witnessing an AI takeover !? 

As AI capabilities continue to expand, emulating and augmenting human skills, they tend to materialize in organizations in the form of a virtual workforce. It is becoming an increasingly sought-after option—especially for organizations looking to complement their existing human workforce and harness additional virtual resources capable of handling part of their business operations. The benefits of a virtual workforce are flexibility, increased market opportunities, lower overhead costs, higher scalability, process automatization, and more satisfied employees meaning higher productivity.

The future of BPO combines all the benefits of automatization, and many experts point to the virtual workforce and AI as the main avenue through which BPO will change.
AI is now getting used in multiple fields, from simply your mobile phone to diagnosing diseases that provide a high-performance and accurate system to work efficiently. Also, AI is used in Agriculture and Farming, Autonomous Flying, Retail, Shopping and Fashion, Security, Manufacturing and Production, and Healthcare and Medicine.
The availability of big data for deep learning will help integrate the AI into various other vital areas taking automated technology to the next level with zero flaws and maximum efficiency.

Be a part of our growth strategy, and let’s create the future together. More about SGS innovative services and IT solutions can be found on the corporate website and more about Investment opportunities in our Investor’s Corner.


Robotic process automation (RPA): RPA uses bots or artificial intelligence (AI), a form of cognitive computing. These robots operate on a user interface in the same way a human worker would. Due to the demand for increased cost efficiency and innovation, robots
are becoming more widespread. According to the Institute for Robotic Process Automation, RPA creates 25-50 percent cost savings. Robots cost between one-fifth to one-ninth of a full-time equivalent (FTE) worker in the United States, and about one-half of an FTE in a developing country. Some experts postulate that BPOs may adopt RPA in limited use or that BPOs will still have contracts, but their role will change to become more consultant.


References: Link1, link2.


Investments in Cloud Computing

In 30 years, 90% of the world population will use the internet, or that is what the UN has predicted. Despite the future, more than 4.13 billion people certainly have access to the online base of data at this very moment. According to Forbes, around 77% of enterprises have at least one app or part of their computing infrastructure functioning in the cloud. But is it a good thing?

While enormous corporations can afford the well-developed infrastructure and state-of-the-art offices, small businesses cannot succeed equally fast and efficiently. That is where cloud-based BPO comes in and handles all the problems. Thanks to its many benefits, SMEs can outsource a part of their work to other companies. Therefore, you can forget the lack of storage space will ever occur and embrace safe access to all information anytime. Cloud offers enormous storage space and makes information management and flow simpler and more efficient. Moreover, it protects the data from vanishing and the client from losing the knowledge of extreme value to the company because it is not stored in one place but spread at the right points.

Cloud computing can make your everyday obligations a moving process to achieve even tremendous success. Stabile and standardized system which connects the BPO company and the client contributes to successful business collaboration. You can have access to your data anytime, even if some hail hits yours headquarter, and no matter how small the odds are, it is always convenient to have an emergency exit. The most important part of the cloud BPO is complete security for fewer expenses.

The concept of “less is more” you can also find at SGS! You can do fewer jobs for equal or even more benefits. We successfully realize ideas and enrich the performance thanks to integrating employee’s knowledge and experience with forward-looking technology. We have fused BPO Z, RPO, and CLOUD SERVICES into one highly efficient solution to accomplish all goals. Therefore, our clients can profit without stress and waste of time, for a lower price.

You can take an extraordinary chance and become a part of our unique team. Will you grab a fantastic opportunity? Follow the link to find out more:


2021 the milestone to a new world

As W. C. Stone had said: “Success is achieved and maintained by those who try and keep trying.” Last year was far from the best that are known; however, it kept a heart of existence, the impulse to fight. Even though more than half of enterprises are in arrears or likely to fall into arrears (Paul Blake, Divyanshi Wadhwa), new year enabled better outcomes. There are many trends arising, and the one who reaches its start will likely thrive. Hence, what is it that needs to be done?

While some highlighted 2020 as a year of social isolation, others see it as an eye-opening period in which people discovered the importance of socializing and respecting nature (American College of Cardiology). To achieve the most, it is necessary to keep making steps forward. Indisputably, disadvantages of the past period are still visible, however the solutions are on the horizon. For start, 2020 introduced countless possibilities of using technology.
Virtual reality (Omkar Dharmapuri) gives the opportunity to continue the exchange of information face to face despite the geographical distance. Thanks to it, the experience of visualization and the painting of imagination both create fantastic and practical new dimensions.
Combined with the extraordinary 5G network (Bernard Marr), the possibilities were never as much limitless as today.

Science keeps surprising us with even more useful knowledge, which is possible thanks to the development of robotics. Drones, vehicle automation (Bernard Marr) and overall evolution of mechanics and technology provides the world with new discoveries, innovative approaches to maturing of society and leads to a better tomorrow. Change of the global aspect demands progress on the smaller scales. Now, in 2021 all enterprises will need to adjust to the big circle of transformation by embracing the changes and use it as the best way to promote and deliver their services to the customers. Product is never just what it is, yet is what it may become by perception, is it?

It is correct to conclude that there is no rainbow without rain. If people were not obligated to work over the internet, many bright sides of online team-working might stay hidden for a long time. Yet there are a few positive aspects that some predict in 2021, as developing new skills due to easy access to many courses online (Nader Sabry). We are going forward! New ideas are becoming present-day solutions for much happier, healthier and harmonious life.

And that is precisely why we are here. Thanks to the innovative approach we are using, our work kept progressing despite the measures and allowed us to bring state-of-the-art BPO services to the market. Our team is equally efficient no matter the circumstances and provides clients with ideal solutions for the affordable price. The fact that we are located in Croatia allows us to work with minimum costs, but well-educated employees and up-to-date technology let us implement our goals on the satisfaction of the clients. It is your moment now to grab an outstanding chance and become part of the growing opportunity, visit:


Dharmapuri, Omkar. “Future technology: upcoming breakthrough inventions [2021 updates].” Tech Lurn. Accessed February 8, 2021.
Marr, Bernard. “The 5 Biggest Technology Trends In 2021 Everyone Must Get Ready For Now.” Forbes. Accessed February 8, 2021.
Sabry, Nader. “Five trends in 2021 that will help you greatly prosper.” Nader Sabry. Accessed February 8, 2021.
American College of Cardiology. “Pros and Cons of Covid-19: A Tale of Two Sides.” Accessed February 8, 2021.
Blake, Paul, Divyanshi Wadhwa. “2020 Year in Review: The impact of COVID-19 in 12 charts .” World Bank Blogs. Accessed February 8, 2021.


The Internet and people today. Learn, live, play and work…

There are 4.66 billion people using the Internet worldwide (Statista). As history can recall, there took more than 5000 years from the first wheel (Wired) to the first locomotive, but it took less than 50 years from the first cell phone, in a size of a brick, to the smartphone, in the size of the palm and weight of the feather (Know Your Mobile).
How did that extreme and rapid change affect the world?

Not so long ago, when you decided to go on a trip, you had to open a map to find a place which you are visiting. You were sending postcards to leave a trace of your magical experience and played the radio to sing along the famous hits. In the morning, you gladly bought a newspaper, and in the afternoon, you needed to take out your cluttered wallet with numerous cards to pay for that perfect shirt you were looking for in countless shops. Today, this entire paragraph can be held into one word – cellphone. However, is that really an advantage?

Certainly, the development of technology and the Internet drastically changed how we communicate (Lloyd, 2005). VR and AR enable much more advantages than gaming experience (The Yale Tribune). It is possible to have a conversation face-to-face with the person on the other side of the world. That enhances the work experience and offers a chance for a company to develop globally from one place. Online banking, online stock markets, online textile stores, and much more allow the allocation of time in the day with minimum waste. More precisely, it means – being able to do almost all important business from our comfortable personal space. Among that many pros, there is still one con, the biggest questionable side of the internet: “If everything is online to be reachable at the hand length, what happens with my privacy? “

Transparency and personalization are very important factors of online business, but they can easily turn against you. That is the main reason why it is important to distribute information to make a business first-look attractive properly but to leave a space for further interest. Moreover, no one wants to be overcrowded with unnecessary messages and bugged with friend requests of people with suspicious offers. But there is a solution, you can keep enjoying the surfing and assign all worries to us.

We are using the best technology and virtual workforce to achieve perfect results. Executing our tasks over online databases with high protection allows our clients access to data everywhere and maximum security of their privacy. Furthermore, we are thoughtfully handling all requested demands, even from our home-offices, which makes us coherent at all times. And being stationed in Croatia provides us with not just amazing-tasted food and inspiring views, but, compared to other European and non-European countries, low costs of operations for unique and efficient solutions.

Now is the perfect time if you want to become a part of our aspiring and amiable team!
Use the best of internet-age and check more info about your unique opportunity at

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