MISSION
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“We WORK & YOU GROW” – SGS optimizes the efficiency & effectiveness of our client’s value chain and business success.
VISION
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To become the global DaaS provider.
To change how future generations will work, live & play—introducing a new concept to clients that enable them to become more successful and competitive.
SOURCES
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THE ISSUE
TARGET MARKET COMPANIES
FACE PROBLEM SUCH AS:
EXECUTIVE LEVEL FEEDBACK
We Understand
Recognize the need to make strategic changes in OPERATIONS, BACK OFFICE & HR with the focus to optimize the processes & reduce costs.
We are Aware
Feel that departments are not prepared to capitalize on transformational changes.
We ask someone who knows
They consider alternative strategies and started to look into BPO solutions. DaaS would be the perfect solution to their problem.
THE SOLUTION
We are the only DaaS provider in the world!
WaaS steps
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Step by Step plan for your custom-made SGS WaaS {Workforce as a Solution} team in Zagreb.
We are the only “WaaS“ provider that allows the client to build his customized & dedicated team for the specified departments.
DIFFERENCE: DaaS VS OUTSOURCING
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Functions & Features |
DaaS |
Outsourcing |
Ability to build your own department filled with selected team members |
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Ability to change and replace team members |
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Ability to define the Work and Job profiles |
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Ability to interview the team members |
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Ability to select the staff |
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Business communication conflict |
Low |
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Command over Intellectual property |
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Complete Control |
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Completely Independent |
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Confidentiality and Security Risk | – |
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Cost Reduction |
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Cultural Focus |
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Dedicated Office |
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Full Control about the Procedures |
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Full control about the process |
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Full control of the department |
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Full control of the people |
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Hidden Costs | – |
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Innovation Influence and adaptability |
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Loss of Control | – |
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Benefit & Quality comparison chart – DaaS vs Outsourcing
- 6.5% - Outsourcing
- 93.5% - DaaS
Managed Office Service |
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New Hire Potential Incubator |
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Personalizable facility |
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Poor Quality of Service | – |
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Potential for conflict | – |
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Quality Control |
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Quality of work |
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Low |
Tailor-made Solution |
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Things Get Lost in Translation | – |
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Time Zone |
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Transparency |
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WHAT IS THE SGS ONE?
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BPO VENDORS |
CRM VENDORS |
RPO VENDORS |
OFFICE VENDORS |
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SERVICE |
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CRM Vendor |
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BPO Provider |
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RPO Provider |
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Office Provider |
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Dedicated staff/ not outsourced |
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Resource selected by the client |
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Resourcefully integrated |
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Service fully managed by the client |
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Virtual Dedicated workforce |
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Exchange of staff by client |
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Reduction of Operational Cost |
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Dedicated Office space for client |
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Shared Office space for client |
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Office space for client |
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Fast implementation |
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Complex to negotiate |
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Complex to implement |
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CASE STUDY
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Example Business Case
What unique factors give your company a competitive edge?
There is no company currently present in the target market that addresses the unique combination of BPO, Recruitment, Corporate & Consulting into one solution.
CLIENT
HR requests recruiting an additional 15 inside sales account managers based in Berlin, Hence ramping up the team from 10 existing employees to the final 25 employees. That means the customer will grow his operational expenditure from 1 Million € to 2.7 Million €.
Cost includes Salary, Bonuses, Health & Pension, and SGA (Sales General & Administrative Cost).
A recruitment company or recruiter will find, hire, and place the people. SGS’s The total cost for setting up a team for the client and yearly operational expenditure will significantly decrease to 1.7 Million € per year.
Cost to the company approximately 120.000 € in placement fees.
SGS APPROACH & SOLUTIONS
We suggested to HR to talk to the Head of Sales in this case to the GM.
We suggested placing the candidates and move the division to Zagreb.
DaaS Sales
REDUCTION:
RESULTS
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INVESTMENT PERIOD OPPORTUNITY
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FROM START TILL TODAY, WE HAVE ACQUIRED MORE THAN €1.650.000 FROM INVESTORS
PRE-MONEY VALUATION:………€10.845.000
NUMBER OF SHARES:……………………. 140.000
LEGAL FORM:…………….. Joint Stock Company
LAUNCH:
START: 07/17 – 09/19
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ACHIEVED
€250K
2019
PRE-SEED
1.9.2019. – 31.12.2020.
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ACHIEVED
€800K
2020
SEED
1.1.2021. – 31.12.2022.
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TARGET
€2.9M
2021-2022
Ticket Size: €100,000
SERIES A
1.1.2023. – 31.12.2024
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TARGET
€9M
2023-2024
EXIT
EXIT 2029+
OPTIONS:
- ACQUISITION
- SALE
- IPO
- MERGER
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TARGET
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2029+
MARKET POTENTIAL (After Corona – Increase 25x)
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BPO WILL DRIVE
More significant outcomes for their clients and predictions are to evaluate at $110 billion by 2024. The global market for BPO Business Analytics Market anticipates growing 20-25% per 2019 – 2028.
GLOBAL PRO
The market expected to grow 25% per the year 2017 – 2025.
INTERIM MANAGEMENT
Interim Management expects to grow at growth rates between 25% per annum over the next decade.
DIGITAL CORPORATE CONSULTING
The services market expects to increase by 75% over the next five years. The global management consulting services market anticipates growing fastest in Europe, by 3-5% per year. It is likely to reach USD 343.52 billion value by 2025.
GLOBAL RECRUITMENT
The global recruitment market expected to be worth €318 billion by 2020, with a 25-35% growth predicted in the following 5 years after.
SGS MISSION
The goal is to exceed the growth rate of the market (i.e. gain share).
5 YEAR PROJECTION
The list of clients depends on our Sales team’s growth and achievements. SGS has the potential to win clients in:
EUROPE (focus on Germany, Austria & Switzerland) – DACH Region
GCC Region (Arab States of Gulf)
WORLDWIDE
FUNDING GOALS – FROM PHASE 1 TO PHASE 3
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JULY 2019 – SEPTEMBER 2022 DEVELOPMENT GOALS
PRE-SEED
SEED
SERIES A
EXPECTED BREAK-EVEN
SGS company plans to reach the break-even point in Q4 2022. With new Clients, Investors, and Channel Partners, the SGS company can expand the team and business significantly by the end of the year.
We plan to reach the break-even point by the end of Q4 2022.
With the needed investment, we can expand our team, find new clients and associates that will help us propel the business forward.
By reaching the break-even point, since we will not be paying out dividends, all profit remains within the company and will get reinvested for further development.
EXIT ROI
Exit strategy 7+ years. The first SGS Goal is to produce ROI‘s for Associates and Shareholders SGS future has different potential options to go forward:
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Merger
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Acquisition
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IPO
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SAAS & Cloud
INVESTMENT ALLOCATION
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Development of the Channel Program |
2021 |
2022 |
2023 |
2024 |
DACH | EUROPE | CEE | GLOBAL | |
UK / IRELAND | GCC | AMERICAS | ||
SCANDINAVIA | CONSULTING NETWORK | ASIA/PACIFIC | ||
GLOBAL | ||||
Total Cost for the Development of the Channel Program | 125.000 € | 275.000 € | 500.000 € | 1.000.000 € |
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Sales Program |
2021 |
2022 |
2023 |
2024 |
Account management | ||||
Inside Sales | ||||
Telemarketing | ||||
Email Marketing | ||||
Social Sales Marketing | ||||
Lead Generation | ||||
Total Cost for Sales | 125.000 € | 275.000 € | 750.000 € | 900.000 € |
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Marketing Program |
2021 |
2022 |
2023 |
2024 |
Social media marketing | ||||
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Newsletter campaigns | ||||
Digital marketing campaigns | ||||
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Total Cost for Marketing Program | 150.000 € | 250.000 € | 750.000 € | 1.200.000 € |
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Channel Program |
2021 |
2022 |
2023 |
2024 |
Resellers program | ||||
SGS Academy by Delivering | ||||
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Channel conflict solutions | ||||
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VAR | ||||
Companies consulting | ||||
Marketing support | ||||
Total Cost for Channel Program | 200.000 € | 500.000 € | 990.000 € | 1.200.000 € |
WHY CROATIA?
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Knowledgeable, well educated, affordable workforce (qualified and professional candidates and employees) 49% of the population speak English, 34% speak German, and 14% Italian. Language skills are a strong point for Croatians.
Croatians present a smart WaaS [Workforce as a Solution] – Croatians are innovative and inventive (Nikola Tesla, Penkala, Rimac, etc.).
Since labour force costs are substantially low, SGS uses the opportunity and decreases the cost of operations for clients up to 60% while delivering next-generation managed services to the industry.
ATTRACTIVE PLACE
TO WORK:
Croatia is financially attractive (low taxation system)
Part the Mediterranean sea
Excellent logistic connections to all European cities
Very attractive for clients & employees
Excellent access to CEE resources
CEST TIME ZONE
STRATEGIC GEOGRAPHICAL LOCATION:
In the heart of Continental Europe & Middle East
Boat harbours, marinas, and airports serve as a gateway to the rest of Europe, GCC and CEE major cities
EUROPEAN UNION
MEMBER BUT NOT EUROZONE MEMBER:
Legally fully integrated in European Union
The additional benefit: it is not part of the Eurozone (€) which allows us to deliver significant cost saving & benefits for our clients & employees
HOTSPOT – CROATIA
NEW STARTUP:
Croatia is affordable, has pro-business legislation
Favourable corporate tax rates (12-18%)
Populated by talented European citizens
The new place to be for investors