IT FEATURES
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- SW & APP Development
- PROJECT MANAGEMENT
- DATA ADMINISTRATION
- CUSTOMER SUPPORT
- SOFTWARE
- SGS ONE - CRM
- SGS WORKFORCE - App
SW & APP Development
Every day you need more SW & App development support.
We provide two solutions for our clients:
DaaS
Build your team with expert developers, defined, selected, trained, managed and operated by you. The benefits are clear.
You have:
- your own team
- independent from the project and market
- Enormous cost saving as time and material is very expensive.
- always available
- better planning on projects
- Excellent control of potential external resources.
Time and Material
We provide experts for:
- IT Consulting & Information Management
- Data Processing & Back Office Automation
- Programming
- Development
- Architects
Please contact us to see how we could help your needs, demands and or projects.
PROJECT MANAGEMENT
Do project management and coordination require in-house presence?
Build your PM team with SGS as a DaaS.
High performance, increased productivity with the reduced overall cost is a win-win-win scenario!
DATA ADMINISTRATION
Data Administration as a DaaS.
Allowing you to give global support, top quality in various languages.
Your team, defined, selected, trained and operated by you.
Get more info and contact us.
- Software installation and management
- Data Extraction, Transformation and loading
- Specialized data handling
- Data Analysis
- Database backup and recovery
- Security, Authentication, Capacity planning
- Performance monitoring
- Database tuning
- Your team, your selection run and operated and controlled by you the client.
Customer Support is too vital to outsource.
Someone else takes care of your clients?
We believe talking to clients is key and being there for them – so do our clients – hence why you should build their Customer Support with us in Zagreb.
Why?
DaaS is NOT outsourcing.
Learn the difference between DaaS and outsourcing.
Our clients define the job profile of their agents, select them in the interview process, train and operate them and manage the team.
APPLICATION SOFTWARE
We provide officers who develop and develop and/or maintain software for business or consumer use, including enterprise applications and technical software.
SYSTEM SOFTWARE
We provide officers who develop and produce database management software and systems.
SGS ONE IS CUSTOMER & EMPLOYEES MANAGEMENT SOFTWARE
SGS ONE is a fully customized software solution for all departments’ support written on our OWN SOURCE-CODE to be available for implementation in any company on a unique subdomain, cleaned and ready to use in 2 weeks from the contract signature.
SGS ONE specially adapts to:
Customers service, Recruitment and Sales needs.
SGS WORKFORCE IS A RECRUITMENT MONITORING MOBILE APPLICATION FULLY SYNCHRONIZED WITH YOUR SGS ONE – CRM
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The application allows its users to monitor all projects that SGS ONE does for its users (these are Scalable Global Solutions JSC clients).
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The data visible to the client in the application is regulated by the SGS administration and regulated by the rest-API protocol.
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All projects shown in the application are created in the SGS ONE database and agreed upon with the clients.
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Projects serve to find and present ideal candidates for clients in the recruitment process.
SGS offers IT services and solutions to worldwide companies.
IT, in today’s climate, is a vital component of every business. Companies often require collaborative officers to fully grow their business and maintain quality in a very competitive industry.
We strive to match specialists of the best and most appropriate technology for your business.
SGS provides highly educated and skilled staff and multilingual specialists to navigate and support BPO, acting as your liaison for global IT development.
Our experience as long-term industry insiders in executive positions and with an individual network of skilled managers who can operate at any given stage of development of a business makes us an ahead of the game IT provider.
SCALABLE GLOBAL SOLUTIONS
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SGS is the first in the world DaaS {Department as a Solution} provider that enables the client to build his departments/vital corporate functions using WaaS {Workforce as a Solution} and SaaS {Software as a Service} as the complete solution.
We Work You Grow
With our global presence and expertise, we influence how people and companies work now and how they will work in the future. We partner with our clients to drive real innovation – the kind that turns an idea into an industry – helping transform and grow their organization.
WHAT IS DaaS AND HOW IT WORKS?
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SGS fuses WaaS & SaaS into one tailor-made client solution – DaaS. SGS changes & reshapes the BPO industry while delivering a next-generation premium service to the market.
End-to-End department solutions
We are the first DaaS provider in the world!
SCOPE OF SERVICES & SOLUTIONS
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SGS reduces the cost of operations for clients while optimizing the business process towards efficiency and effectiveness. We have defined and set new standards in the world of BPO.
SCALABLE GLOBAL SOLUTIONS JSC
Ulica grada Vukovara 284
Zagreb, HR-10000, Croatia
+385 1 353 5930
+385 91 557 3624
business@sgs-daas.com
OPEN: Monday – Friday: 8am – 5pm, CEST
