Company overview
Our client is an internationally renowned SaaS scale-up with headquarters in Europe and a presence in North America and Africa. Specializing in data science and forecasting, the company is at the forefront of transforming data accessibility and use through cutting-edge AI models and validated methodologies.
Their solutions empower organizations in sectors such as FMCG, retail, and public policy by providing accurate insights into consumer behavior and global economic dynamics. With a strong focus on innovation and meaningful impact, they are driving the evolution of decision intelligence on a global scale.
| Position Title | Interim HR Manager (m/f/d) |
| Level | Senior |
| Language Skills | English C1 mandatory / German is a plus |
| Professional Skills | Minimum 3 years of experience in an HR Manager or generalist role with end-to-end HR lifecycle responsibility |
| Location | Zagreb |
| Education (min) | Degree in Human
Resources, Business Administration, or related field |
| Willingess to Travel (%) | 50 |
| Reports to | Head of People & Culture |
| Sector | IT Services & IT Consulting |
| Contract | Interim Management |
Role Description
This role calls for someone who can quickly understand the business, build trust across teams, and offer practical, people-focused solutions. From day one, you'll be involved in guiding HR initiatives that strengthen team engagement, support leadership, and contribute to long-term talent development.
This position is ideal for someone who brings both structure and flexibility—comfortable working across borders, communicating with diverse stakeholders, and making decisions that balance people needs with business goals. A background in managing complex HR topics, a strong command of English, and a genuine interest in fostering a positive, high-performing culture are key to success in this role. Knowledge of local labor law and previous experience in an international setting would be an advantage.
Professional Skills:
- Proven ability to manage priorities in a fast-paced, dynamic environment
- Excellent interpersonal and communication skills, both written and verbal
- Proficiency in Microsoft Office and overall digital fluency
- Analytical mindset with attention to detail and structure
- High emotional intelligence, collaborative mindset, and solution orientation
- Fluent English (C1) is essential
Preferred Qualifications
- Familiarity with Austrian Labor Law
- Additional languages (especially German)
- Experience in a fast-scaling, international work environment
Main Tasks:
- Collaborate with leadership to develop and implement HR strategies aligned with business objectives
- Manage employee relations, policy implementation, and serve as an escalation point for HR issues, ensuring compliance with company policies and local labor laws
- Drive employee engagement, talent development, and retention programs
- Oversee performance management cycles and workforce planning metrics
- Identify and support talent development initiatives and succession planning
- Maintain strong collaboration with international stakeholders to uphold a culture of excellence in hybrid work environments
- Act as a confidential liaison between employees and management on sensitive matters
Competencies
- Strategic Thinking – Aligns HR initiatives with business needs and contributes to organizational direction.
- Communication Skills – Clearly and confidently conveys information, especially in sensitive or complex situations.
- Emotional Intelligence – Manages relationships with empathy, self-awareness, and social sensitivity.
- Problem-Solving – Responds quickly and effectively to challenges, offering practical and compliant solutions.
- Collaboration – Works well across teams and cultures, fostering trust and shared ownership in an international context.
Personal Characteristics
- Proactive – Able to take initiative and act independently, especially important in a role with limited ramp-up time.
- Empathetic – Builds trust and supports employees effectively through attentive listening and genuine care.
- Resilient – Stays calm and focused under pressure, managing change and challenges with a steady approach.
- Diplomatic – Handles sensitive situations with tact and balance, maintaining good relationships across all levels.
- Results-Oriented – Keeps the bigger picture in mind, delivering HR solutions that support business goals efficiently.