Company overview
Scalable Global Solutions (SGS) is a European DaaS (Department as a Solution) provider headquartered in Zagreb, Croatia.
We help SMBs and SMEs scale their businesses by building and managing dedicated departments and teams across Sales, Marketing, Finance, Logistics, Customer Support, and other business functions.
As part of our continued expansion in the DACH market (Germany, Austria and Switzerland), we are looking for an experienced Senior Sales Account Manager with a strong new-business and outbound sales mindset.
| Position Title | Senior Sales Account Manager - DACH |
| Level | Skilled Non-Management |
| Language Skills | German C1+ mandatory | English C1 |
| Professional Skills |
Minimum 5 years in B2B sales, business development or a comparable sales role
|
| Location | Zagreb, Croatia |
| Education (min) | Bachelor’s degree in Business, Marketing, Sales, or a related field. |
| Willingess to Travel (%) | 20 |
| Reports to | CSO |
| Sector | Sales |
| Contract | Full time |
Role Description
As Senior Sales Account Manager – DACH, you will be responsible for actively developing new business opportunities and acquiring clients across Germany, Austria and Switzerland.
This is a hands-on outbound sales role for an experienced sales professional who is comfortable identifying target companies, approaching senior decision-makers, opening new accounts and managing opportunities through the complete sales cycle.
You will represent SGS and its Department as a Solution (DaaS) model, helping potential clients understand how SGS can support their growth through scalable and flexible outsourced departments and teams.
Key Responsibilities
- Drive active outbound prospecting and new client acquisition across the DACH market.
- Identify and approach relevant companies, decision-makers and business opportunities.
- Conduct outbound outreach through phone, email, LinkedIn and other sales channels.
- Build and continuously develop a qualified pipeline of DACH prospects.
- Engage with C-level executives, founders, business owners and senior decision-makers.
- Understand potential clients' business challenges and identify opportunities where SGS solutions can create value.
- Manage the full B2B sales cycle, from prospecting and initial contact through discovery, proposal, negotiation and closing.
- Conduct sales presentations and client meetings in German and English.
- Develop tailored commercial proposals based on client requirements.
- Negotiate commercial terms and successfully convert opportunities into new SGS clients.
- Maintain accurate pipeline, activity and opportunity information within the CRM.
- Provide reliable sales forecasts and regularly report on pipeline development and commercial activity.
- Work closely with Operations, HR and other internal teams during client onboarding and implementation.
- Build long-term relationships with newly acquired clients and identify opportunities for account growth and expansion.
Professional Skills & Requirements
- Minimum 5 years of experience in B2B sales, business development, account management or a similar commercial role.
- Proven experience in active outbound sales and new client acquisition.
- Demonstrated ability to generate business opportunities rather than relying primarily on inbound leads.
- Experience selling to companies within the DACH market.
- Strong understanding of B2B sales processes, pipeline development and opportunity management.
- Proven track record of managing the complete sales cycle and closing new business.
- Experience selling services, solutions or complex B2B offerings; experience in BPO, outsourcing, SaaS, professional services or managed services is highly advantageous.
- Experience engaging and negotiating with senior and C-level stakeholders.
- Strong prospecting, cold outreach and business development skills.
- Experience working with CRM and structured sales processes.
- German at C1 level or higher – mandatory.
- English at C1 level or higher – mandatory.
- Must be currently based in Croatia or willing to relocate to Croatia.
- Bachelor's degree in Business, Sales, Marketing or a related field is preferred.
Competencies
- Strong hunter mentality with a clear focus on winning new business.
- Comfortable with cold outreach and proactively opening new accounts.
- Strong commercial awareness and ability to identify business opportunities.
- Excellent communication, presentation and negotiation skills.
- Consultative sales approach with the ability to understand client challenges and propose relevant solutions.
- Able to build credibility and relationships with senior decision-makers.
- Highly organised and disciplined in managing pipeline and sales activities.
- Results-driven with clear ownership of commercial targets.
- Independent and proactive while collaborating effectively with internal teams.
- Comfortable working in a fast-paced, international and growing organisation.
Personal Characteristics
We are looking for someone who is:
- Proactive and commercially driven – actively creates opportunities instead of waiting for them.
- Persistent and resilient – comfortable with the realities of outbound B2B sales.
- Confident and persuasive – capable of engaging senior stakeholders and leading commercial discussions.
- Entrepreneurial – able to identify opportunities and turn them into concrete business.
- Structured and accountable – manages activities, pipeline and targets consistently.
- Hands-on – willing to personally prospect, contact clients, conduct meetings and close deals.
- Collaborative – works effectively with international and cross-functional teams.
