Channel Account Manager (F/M/D) - SGS JSC

Channel Account Manager (F/M/D)

Channel Account Manager (F/M/D)

Company overview

SGS - Scalable Global Solutions - is the first DaaS "Department as a Solution" Provider.

We blend EMEA and NEARSHORE resources to provide comprehensive business solutions that are highly cost-efficient. The creation of "DaaS" [Department as a Solution] is the new disruptive solution for companies and their workforce, taking the "Virtual Workforce" concept to the next level, allowing our clients to increase productivity while reducing costs simultaneously.

SGS is a High-Tech Software & Digital DaaS provider - Here for you, a market of 9+ Mio. Highly educated people. We optimize with DaaS 8 core departments/functions of our clients. Our client can implement their tailormade teams in Sales, HR, Operations, Back Office, IT, Finance, Marketing, and Customer Care. Implementing for our clients under their lead and management, DaaS Teams across our client's vital corporate functions is our core competence and the added value we bring to the client. At the core of our DNA, SGS has earned a reputation for creating high-impact solutions, helping our clients stay pertinent-relevant, more efficient & profitable. DaaS will bring a global paradigm shift with the needed significant value add to our clients by serving as a progressive advisor & facilitator to our client's professional endeavours.

MISSION: "We WORK & YOU GROW" - SGS optimizes the efficiency & effectiveness of our client's value chain and business success. We enable ou
client's business success and growth with our DaaS "Department as a Solution". We help them to move into the 21st century. Our focus is to drive, create and optimize our client's impact in their market by making them more successful.

VISION: To become the global DaaS provider. To change how future generations will work, live & play—introducing a new concept to clients that enable them to become more successful and competitive.

Position Title
Channel Account Manager (F/M/D)
Level
Account Management
Language Skills
Englisch-C1
Professional Skills

Your Qualification:

  • Proven channel sales and account management experience in OT/IT industry including relationship building for 3 years or longer

  • Experience in managing channel partners 

  • Experience in B2B and B2C

  • Ability to work independently and thrive in a fast-paced environment

  • Flexibility, adaptability and quick to learn new skills

  • Positive outlook and a strong ability to take responsibility and being accountable for own actions

  • Manage accounts and opportunities with CRM and maximize customer retention

  • Fluency in English language

Bonus: 

  • Previous knowledge in CRM software

  • Any additional language 

  • Bachelor's degree in Business Management, Marketing, Communications, or related field 

Location Skills
Zagreb,Croatia
Education (min)

Bachelor in Business administration or similar education 

Reports to
Head of Sales
Sector
Sales
Contract
Full-time (permanent)

Working benefits:

  • Relocation package

  • Flexible working hours

  • Permanent employment

  • Possibility to participate in educational workshops

  • Snacks and free beverages

Role description

  • Implementation of a strategic network of channel partners in predefined geographic regions such as Scandinavia, the UK, Ireland, DACH, Benelux, France

  • Train, manage and implement the channel partner certification and integration in SGS corporative intranet

  • Maintain existing relationships to channel partners in software, hardware, or IT consulting services

  • Coordinate any arising issues between SGS team and Channel Partner's team.

  • Coordinate with partners to develop a joint business plan to mutually agree with business objectives

  • Developing and implementing new strategic plans 

 

Competencies

  • Excellent communication skills

  • Business literacy in Croatian and English, German/Italian/French is a plus

  • Proven training experience is a benefit

  • Time management

  • Organization skills

  • Attention to detail

  • Accountable

  • Persistant

Personal characteristics

Result orientation: The ideal candidate has a clear understanding of what it means and takes to deliver results on time, on budget and on quality.

Analytical skills: The ideal candidate has excellent analytical and communicative skills. The candidate has healthy self-confidence and easily understands and evaluates the given situation.

Open-minded and driven by success: He/ She has the ability to quickly drive ideas into solutions while helping to provide input and help the team.

Strategic orientation: The candidate is quickly able to work and integrate himself into new and challenging projects.

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