Category: Investment

Are we witnessing an AI takeover !? 

As AI capabilities continue to expand, emulating and augmenting human skills, they tend to materialize in organizations in the form of a virtual workforce. It is becoming an increasingly sought-after option—especially for organizations looking to complement their existing human workforce and harness additional virtual resources capable of handling part of their business operations. The benefits of a virtual workforce are flexibility, increased market opportunities, lower overhead costs, higher scalability, process automatization, and more satisfied employees meaning higher productivity.

The future of BPO combines all the benefits of automatization, and many experts point to the virtual workforce and AI as the main avenue through which BPO will change.
AI is now getting used in multiple fields, from simply your mobile phone to diagnosing diseases that provide a high-performance and accurate system to work efficiently. Also, AI is used in Agriculture and Farming, Autonomous Flying, Retail, Shopping and Fashion, Security, Manufacturing and Production, and Healthcare and Medicine.
The availability of big data for deep learning will help integrate the AI into various other vital areas taking automated technology to the next level with zero flaws and maximum efficiency.

Be a part of our growth strategy, and let’s create the future together. More about SGS innovative services and IT solutions can be found on the corporate website and more about Investment opportunities in our Investor’s Corner.

Robotic process automation (RPA): RPA uses bots or artificial intelligence (AI), a form of cognitive computing. These robots operate on a user interface in the same way a human worker would. Due to the demand for increased cost efficiency and innovation, robots
are becoming more widespread. According to the Institute for Robotic Process Automation, RPA creates 25-50 percent cost savings. Robots cost between one-fifth to one-ninth of a full-time equivalent (FTE) worker in the United States, and about one-half of an FTE in a developing country. Some experts postulate that BPOs may adopt RPA in limited use or that BPOs will still have contracts, but their role will change to become more consultant.

References: Link1, link2.

In 30 years, 90% of the world population will use the internet, or that is what the UN has predicted. Despite the future, more than 4.13 billion people certainly have access to the online base of data at this very moment. According to Forbes, around 77% of enterprises have at least one app or part of their computing infrastructure functioning in the cloud. But is it a good thing?

While enormous corporations can afford the well-developed infrastructure and state-of-the-art offices, small businesses cannot succeed equally fast and efficiently. That is where cloud-based BPO comes in and handles all the problems. Thanks to its many benefits, SMEs can outsource a part of their work to other companies. Therefore, you can forget the lack of storage space will ever occur and embrace safe access to all information anytime. Cloud offers enormous storage space and makes information management and flow simpler and more efficient. Moreover, it protects the data from vanishing and the client from losing the knowledge of extreme value to the company because it is not stored in one place but spread at the right points.

Cloud computing can make your everyday obligations a moving process to achieve even tremendous success. Stabile and standardized system which connects the BPO company and the client contributes to successful business collaboration. You can have access to your data anytime, even if some hail hits yours headquarter, and no matter how small the odds are, it is always convenient to have an emergency exit. The most important part of the cloud BPO is complete security for fewer expenses.

The concept of “less is more” you can also find at SGS! You can do fewer jobs for equal or even more benefits. We successfully realize ideas and enrich the performance thanks to integrating employee’s knowledge and experience with forward-looking technology. We have fused BPO Z, RPO, and CLOUD SERVICES into one highly efficient solution to accomplish all goals. Therefore, our clients can profit without stress and waste of time, for a lower price.

You can take an extraordinary chance and become a part of our unique team. Will you grab a fantastic opportunity? Follow the link to find out more: https://www.s-gsg.com/sgs-investment-teaser/.