SCALABLE GLOBAL SOLUTIONS
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SGS is the first in the world DaaS [Department as a Solution] provider that enables the client to build his departments/vital corporate functions using WaaS [Workforce as a Solution] and SaaS [Software as a Service] as the complete solution.
We Work You Grow
With our global presence and expertise, we influence how people and companies work now and how they will work in the future. We partner with our clients to drive real innovation – the kind that turns an idea into an industry – helping transform and grow their organization.
SCOPE OF SERVICES & SOLUTIONS
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SGS reduces the cost of operations for clients while optimizing the business process towards efficiency and effectiveness. We have defined and set new standards in the world of BPO.
We are the only DaaS provider in the world!
WHAT IS DaaS AND HOW IT WORKS?
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SGS fuses WaaS & SaaS into one tailor-made client solution – DaaS. SGS changes & reshapes the BPO industry while delivering a next-generation premium service to the market.
End-to-End department solutions
WHAT IS WaaS?
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WaaS steps
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Step by Step plan for your custom-made SGS WaaS {Workforce as a Solution} team in Zagreb.
We are the only “WaaS“ provider that allows the client to build his customized & dedicated team for the specified departments.
WHAT IS THE SGS ONE?
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SGS ONE – the new cloud solution to optimise your business.
DIFFERENCE: DaaS VS OUTSOURCING
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Functions & Features |
DaaS |
Outsourcing |
| Ability to build your own department filled with selected team members |
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– |
| Ability to change and replace team members |
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– |
| Ability to define the Work and Job profiles |
|
|
| Ability to interview the team members |
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– |
| Ability to select the staff |
|
– |
| Business communication conflict |
Low |
High |
| Command over Intellectual property |
|
– |
| Complete Control |
|
– |
| Completely Independent |
|
– |
| Confidentiality and Security Risk | – |
|
| Cost Reduction |
|
|
| Cultural Focus |
|
– |
| Dedicated Office |
|
– |
| Full Control about the Procedures |
|
– |
| Full control about the process |
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– |
| Full control of the department |
|
– |
| Full control of the people |
|
– |
| Hidden Costs | – |
|
| Innovation Influence and adaptability |
|
– |
| Loss of Control | – |
|
Benefit & Quality comparison chart – DaaS vs Outsourcing
- 6.5% - Outsourcing
- 93.5% - DaaS
| Managed Office Service |
|
– |
| New Hire Potential Incubator |
|
– |
| Personalizable facility |
|
– |
| Poor Quality of Service | – |
|
| Potential for conflict | – |
|
| Quality Control |
|
– |
| Quality of work |
High |
Low |
| Tailor-made Solution |
|
– |
| Things Get Lost in Translation | – |
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| Time Zone |
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– |
| Transparency |
|
– |
BENEFITS FROM SGS
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Saas & WaaS
WaaS
ERP & CRM {SaaS}
MOBILE DATA APP
SGS WORKFORCE
UNIQUE FEATURES
ADAPTATION RATE
UNIQUE PRICING MODEL
FIRST TO MARKET
WHY CROATIA?
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Knowledgeable, well educated, affordable workforce (qualified and professional candidates and employees) 49% of the population speak English, 34% speak German, and 14% Italian. Language skills are a strong point for Croatians.
Croatians present a smart WaaS [Workforce as a Solution] – Croatians are innovative and inventive (Nikola Tesla, Penkala, Rimac, etc.).
Since labour force costs are substantially low, SGS uses the opportunity and decreases the cost of operations for clients up to 60% while delivering next-generation managed services to the industry.
ATTRACTIVE PLACE
TO WORK:
Croatia is financially attractive (low taxation system)
Part the Mediterranean sea
Excellent logistic connections to all European cities
Very attractive for clients & employees
Excellent access to CEE resources
CEST TIME ZONE
STRATEGIC GEOGRAPHICAL LOCATION:
In the heart of Continental Europe & Middle East
Boat harbours, marinas, and airports serve as a gateway to the rest of Europe, GCC and CEE major cities
EUROPEAN UNION
MEMBER BUT NOT EUROZONE MEMBER:
Legally fully integrated in European Union
The additional benefit: it is not part of the Eurozone (€) which allows us to deliver significant cost saving & benefits for our clients & employees
HOTSPOT – CROATIA
NEW STARTUP:
Croatia is affordable, has pro-business legislation
Favourable corporate tax rates (12-18%)
Populated by talented European citizens
The new place to be for investors
